Graphic Downloader FAQs

How are the files named?

Each file is named based on the ID of the item it was downloaded from. If you have an item with an ID of AABB (so it would be found on AABB.html), then the graphic downloaded will be AABB.jpg or AABB.gif.

Is there a limit to the size of graphics it can download?

There are no limits built in to the software.

Is there a limit to the number of graphics it can download?

There are no limits built in to the software itself. There are functional limits in Windows as to the number of files in a particular folder but this generally should not be a problem.

How long does it take to download each graphic or batch of graphics?

Unfortunately there is no definitive answer to this. The speed of the program downloading your graphics has to do with the speed of your internet connection, the speed of the Yahoo Store servers, the speed of your computer, and the size of the individual graphics.

I have a slow internet connection. Is there a way to speed up the download?

There is no way to speed up the downloading process. One choice is to contact us about our graphic download service and we can do the downloading for you. We will burn the graphics on to CDs and send them to you.

Will this program work on my Non U.S. Yahoo Store?

At this time the program has not been completely tested with all the international Yahoo Stores, but all our tests show it functioning perfectly so far. If you have any issues please let us know and we will resolve them.

How do I get the latest version?

The latest version of the trial can be downloaded from the product information page. If you have purchased the product you should receive an e-mail when each update to the product is released. If you haven't received your e-mail, please contact us with your information and we will send you the link .

I have reinstalled and lost my registration code, how do I get it again?

Please contact us with your information and we will retrieve the code for you and send it to your original e-mail address.

I have changed my e-mail address, how do I get the updates or lost registration code?

Please contact us with your information and we will update our records.

If you have additional questions about the graphic downloader you can visit the online manual or our product support page to submit a question.

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